return policy - our customer satisfaction guarantee





Every effort has been made to offer multiple photographs for each item in the retailers' catalogs, with detail and close-up shots, so that you might have a better chance to see what the item is like; however, we recognize that sometimes one just has to touch an item or try it on to be sure, so all the retailers on AfricanCraft.com offer their unconditional guarantee of satisfaction.

If you don't want your order simply contact us within one week of receiving your purchase so that we can give you instruction on returning it. This is particularly important if your ordered arrived in damaged condition. Items must be returned in the same condition in which they were received. Please note, shipping costs are not refunded.

The guarantees offered by the retailers are backed by AfricanCraft.com as well.

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